Funny 1und1 telephony problem with a customer
When someone calls to customers of 1and1 from the conversation after a maximum of 1 second separated again. The customer has a Detewe Opencom telephone system with associated call center management. A trace of the provider did not that the separation was caused by the net but came from the terminals. After further troubleshooting it turned out that the conversation always lost when the call center mediated talks with the agent. Solution brought the beam switch = 0 on the external of the S2M ensures that the signal Deteweanlage no longer sends the call will be held at the time. 1and1 this signal seems to misinterpret the time and the connection to terminate without comment. This problem only came on for 3 weeks. previously there were no problems.
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